1.2 Who makes ImmForm services available to me?
ImmForm services are made available to you by PHE Headquarters, Wellington House, 133-155 Waterloo Road, London, SE1 8UG.
1.3 What should I do if I have questions, comments, complaints or enquiries?
The ImmForm Service Manager Lower Ground Floor Wellington House 133-155 Waterloo Road London SE1 8UG
You can also use the feedback option provided on the Site.
1.4 Should I read any other information or terms?
‘ImmForm service(s)’ are any services accessed via the Site (www.immform.dh.gov.uk).
2.2 Availability of ImmForm services
The service hours for the Site are 8:00 am to 6:00 pm on working days (any weekday from Monday to Friday inclusive, except those days that are Bank Holidays in England). The Site is usually available outside of these hours. However, we cannot guarantee that the Site or any individual function or feature of the Site will be available during and after service hours. In particular, the Site may be unavailable during periods when we are implementing upgrades or to carry out essential maintenance on the Site. If there is scheduled upgrading and/or maintenance work during service hours, we will aim to give advance notice wherever possible. Outside service hours, the Site may be unavailable without notice.
3.1 How you may use ImmForm services
3.2 Publishing data from ImmForm surveys
The data on ImmForm contains results collected from national surveys and collections. Any secondary analyses of unpublished data should apply acceptable standards and guidance on data quality relating to the collection, analysis, publication or other dissemination of data and information. Any secondary analyses of unpublished data should be well described and obtained using sound methodology and where possible produced in conjunction with official statistics/data already in the public domain. Please ensure you have taken into account all appropriate caveats when interpreting the data and reference the source in any subsequent reproductions or analyses of data. Pre-release access is subject to terms protecting patient privacy and confidential information in relation to the legitimacy of the data request for the purpose of the effective discharge of official functions and research.
The user agrees:
NB Your organisation, PHE, The Department of Health and NHS England shall not publish any information which directly or indirectly leads to the identification of any patient as set out in guidelines issued by the ICO. The ICO guidelines relating to anonymisation of patient data are found at: https://ico.org.uk/media/for-organisations/documents/1061/anonymisation-code.pdf. Nor should data be published that leads to the identification of individual practices as consent for this from all practices has not been obtained.
If you have any further queries regarding the data on ImmForm please contact the programme specific mailboxes below:
Rotavirus survey - email@example.com
Shingles survey - firstname.lastname@example.org
HPV survey - HPV@phe.gov.uk
Seasonal flu survey for frontline HCWs - HCWvac@phe.gov.uk
Seasonal flu pilots survey - ChildFluvac@phe.gov.uk
GP patient survey - Influenza@phe.gov.uk
Prenatal pertussis survey - email@example.com
Pneumococcus survey - Pneumococcus@phe.gov.uk
MMR survey - MMRcoverage@phe.gov.uk
3.3 How you may NOT use ImmForm services
3.3.1 General restrictions for ImmForm services
(a) You may not infringe or try to infringe the privacy or other rights of other ImmForm Services users. This includes your storing or trying to store personal data or usage details of other ImmForm services users, other than the name, email address and telephone number of designated contacts (for example an area team flu coordinator, CCG flu coordinator).
(b) You may not infringe any applicable law (for instance copyright law) when using ImmForm services.
(d) You may not directly or indirectly charge others for accessing or viewing any content of the Site, or commercialise or attempt to re-sell the content of the Site in any way, which includes advertising or selling any goods and services that offer content of the Site including any third party software applications.
(e) You may not directly or indirectly suggest any endorsement or approval by the PHE of a product or service (for instance, a personal website) or any non-PHE entity, product or content or any belief or opinion expressed within a product or service.
(f) You may not disrupt or try to disrupt ImmForm services. You agree not to use ImmForm services to and/or in connection with the Site, distribute software viruses or other harmful programs which may damage the operation of or to monitor the use of any hardware, software or equipment, or use ImmForm services to engage in harmful, harassing or otherwise objectionable activity, including activity inhibiting access to ImmForm services by others.
(g) You may not harass or cause distress or inconvenience to any other person using ImmForm services or transmit obscene or offensive content or disrupt the normal flow of dialogue within ImmForm services.
(h) You may not display ImmForm content where it is on or in connection with Excluded products or services, namely products or services which:
This list is not exhaustive and may be amended by PHE from time to time (collectively referred to as ‘Excluded products or services’).
To be accessible, the Site must be as easy to use and understand for as many registered users as possible. PHE aims to comply with the World Wide Web Consortium’s (W3C’s) Level AA guidelines for accessibility and is committed to maintaining and improving the accessibility of the Site.
4.2 Use of vaccines
NHS customers who order vaccines via the Site are requested to follow the policies and procedures set out in Chapter 3 of the ‘Green Book’ (Immunisation against infectious disease) for the correct storage and usage of vaccines and to take all reasonable steps to avoid unnecessary wastage of vaccines (see also 4.6).
Such reasonable steps include, but are not limited to:
4.3 Private sales of vaccines
PHE no longer sells vaccines to private customers. Vaccines for private GP practices or for occupational health (including occupational health vaccinations in the NHS) should be purchased direct, either from the manufacturer or from a vaccine wholesaler.
The exception for private sales is for the products manufactured by Statens Serum Institut (SSI) (BCG, PPD-2TU and PPD-10TU – Tuberculin purified protein derivative (PPD) for intradermal (Mantoux) test), which should be obtained through the Site using your private account number (see 4.5) Private customers will be invoiced via the NHS supply chain.
See ImmForm helpsheet 13 – Vaccines available via ImmForm for further details.
4.4 Travel vaccines
The vaccines supplied through ImmForm by PHE are not to be used as travel vaccines. Travel vaccines should be purchased from the manufacturer or from a vaccine wholesaler. BCG for travel purposes should be ordered privately through ImmForm as described in 4.3. For further information on travel vaccines, please visit the National Travel Health Network and Centre (NaTHNaC) website at www.nathnac.org/travel/index.htm.
See ImmForm helpsheet – Vaccines available via ImmForm for further details.
4.5 Private accounts
If you wish to use the Site to order vaccines for private prescriptions, occupational health or for travel vaccinations (see 4.3 and 4.4), you need to register for a private account. Please contact us at Helpdesk@immform.org.uk to register. Please allow up to two working days for registration.
4.6 Storage of vaccines
All vaccines are prescription-only medicines. Organisations and individuals receiving vaccines though the Site, should ensure that they meet all necessary legal requirements for the storage and supply of prescription-only medicines. See Chapter 3 of the ‘Green Book’ (Immunisation against infectious disease) for further details.
4.7 Ordering vaccines
The vaccine distributors contracted by PHE to store and deliver the vaccines ordered via the Site have scheduled delivery days, arranged by postcode. In order to ensure there is
sufficient time to collate and dispatch the order, the cut-off time that the order must be made is noon two working days before the scheduled delivery date.
You are responsible for ensuring that orders are placed in good time. If you miss the order cut-off time and date and need vaccine(s) on or before your next scheduled delivery day, alternative arrangements will need to be made, for example:
PHE is not obliged to authorise out of schedule deliveries. If you are unable to order by the ordering deadline due to the general unavailability of the Site and you need the vaccines by your scheduled delivery date and are unable to obtain any locally, then PHE will use reasonable endeavours to secure an out of schedule delivery from the distributor, but this cannot be guaranteed. Out of schedule deliveries disrupt the already complex delivery logistics and will not normally be considered if you have not ordered a vaccine by the ordering deadline. However, if you believe that the delay in receiving vaccines will severely interfere with the vaccination of children, please email firstname.lastname@example.org
PHE may exceptionally agree to an out of schedule delivery if you have experienced a fridge failure. You are required to provide evidence of the fridge failure and details of any vaccines disposed of. See ImmForm helpsheet– Fridge failures for further details.
4.8 Expenses, equipment and software
You are solely responsible for paying all expenses you may incur when you access or use the Site or access, upload or download ImmForm content including your internet or data service provider charges and any excess charges to that provider if you have a limit on the amount of data you can download together with all costs of the equipment and software you need to connect to and use the Site. PHE is not responsible if your equipment or software is not compatible with the Site.
4.9 Managing your account details and activity
You are solely responsible for keeping your ImmForm account username and password (login details) confidential and you are responsible for all activity that occurs under your ImmForm account. You should not share your ImmForm login details with anyone. If your colleagues need access to the Site, they should register for their own account. Please see clauses 7.2.1 and 4.5 for more information on ImmForm accounts and why you need one.
6.1 Rights in ImmForm services and ImmForm content
The names, images and logos identifying ImmForm are proprietary marks of PHE. If you wish to copy or use the PHE or ImmForm logo, you must get prior approval from the copyright manager by contacting PHE branding team. You will need to tell us how and why you wish to use our logos. Please include your contact details: name, address, telephone number, fax number and email.
7.1 ImmForm services and your device
7.2 Interacting with ImmForm services
7.2.1 Do I need to have an ImmForm account to use ImmForm services?
Yes. You need to register for an ImmForm account and sign in to the Site with a username and password so that you can access ImmForm services. See ImmForm helpsheet 8 – How to register at www.gov.uk/government/organisations/public-health-england/series/immform. There may be up to two working days between registration and the time that you are able to access the ImmForm services.
7.2.2 Vaccine prices
For customers who order the vaccines to use in the NHS routine immunisation programmes, the money to pay for these vaccines comes from PHE’s central health funds.
All prices shown on the site are indicative list prices for illustrative purposes only and are not the contract prices paid by PHE. The exception to this is the private sale of the products manufactured by Statens Serum Institut (SSI) (BCG, PPD- 2TU and PPD-10TU – Tuberculin purified protein derivative (PPD) for intradermal (Mantoux) test), which should be purchased from PHE via the Site, using a private account number (customers will be invoiced via the NHS supply chain). This is because SSI does not sell these products in the UK, so they are only available from PHE, via the Site (see also 4.3). The prices listed are the prices that will be invoiced.
PHE reserves the right to move or change its website URLs at any time in order to meet changing business needs and to continually improve its online service.
Links contained in the Site may lead to other websites that are not under our control. We are not responsible for the content of any linked site. Listing and linking should not be taken as an endorsement of any kind by us and we accept no liability whatsoever in respect of the content of any listed or linked website. We cannot guarantee that these links will work all of the time and have no control over the availability of the linked pages.
8.1 The basis on which PHE makes the ImmForm services available to you
PHE does not guarantee that all ImmForm content and/or ImmForm services will always be available or be uninterrupted, timely, secure or free from bugs, viruses, errors and omissions.
PHE reserves its right to modify, suspend or discontinue all or part of any ImmForm service or any part of the ImmForm content without giving you any notice.
Any commentary, opinions or other materials included in ImmForm content are not intended to amount to advice on which you should rely.
8.2 Types of loss or damage for which PHE is not responsible
PHE is not responsible for the following kinds of loss or damage that may arise from your use of the Site:
8.3 Your legal rights as a consumer
9.1 What happens if PHE does not enforce a right against me?
If PHE decides not to exercise or enforce any right that it has against you at a particular time, then this does not prevent PHE from later deciding to exercise or enforce that right.
9.3 Third parties
9.4 Transfer of rights
The Site and material relating to government information, products and services (or to third party information, products and services), is provided 'as is', without any representation or endorsement made and without warranty of any kind whether express or implied, including but not limited to, the implied warranties of satisfactory quality, fitness for a particular purpose, non-infringement, compatibility, security and quality, completeness and accuracy of any content.
We do not warrant that the functions contained in the material contained in the Site will be uninterrupted or error free, that defects will be corrected, or that the Site or the server that makes it available are free of viruses or represent the full functionality, accuracy, reliability of the materials.
While we have tried to provide accurate and timely information, there may be technical or factual inaccuracies and typographical errors, for which we apologise and we accept no liability for any inaccuracies or omissions on the Site to the extent permitted by law. We reserve the right to make changes and corrections to the content of the Site at any time, without notice.
PHE has taken great care to present the products on the Site as accurately as possible but the images you see will, of course, depend on the display and colour capabilities of your viewing equipment. Consequently, we cannot guarantee that the product images that you see on the Site will accurately reflect the appearance of the actual merchandise.
In no event will we be liable for any loss or damage including, without limitation, indirect or consequential loss or damage, or any loss or damages whatsoever arising from use or loss of use of, data or profits arising out of or in connection with the use of the Site.
Although we may from time to time monitor postings, transmissions, and the like on the Site we are under no obligation to do so and assume no responsibility or liability arising from the content of any such postings, transmissions nor for any error, omissions, infringement, defamation, obscenity, or inaccuracy contained in any information within such locations on www.gov.uk
11 Email disclaimer
The purpose of this policy is to ensure that people who communicate with PHE understand the way in which electronic mail (email) should be used. Its aim is to ensure that email is
used effectively for its intended purpose without infringing legal requirements or creating unnecessary business risk.
The statement below applies to all incoming and outgoing email messages to or from PHE:
‘This email and any files transmitted with it are confidential. If you are not the intended recipient, any reading, printing, storage, disclosure, copying or any other action taken in respect of this email is prohibited and may be unlawful. If you are not the intended recipient, please notify the sender immediately by using the reply function and then permanently delete what you have received.’
Incoming and outgoing email messages are routinely monitored for compliance with PHE’s policy on the use of electronic communications.
The views expressed by the author may not necessarily reflect the views or policies of PHE.
Internet email is not a secure medium. Emails sent via the Internet could be intercepted and read by someone else. Please bear that in mind when deciding whether to send material to the PHE.
You have a responsibility to ensure laws are not broken when composing or forwarding emails and their contents.
Attachments to email messages may contain viruses that may damage your system. Whilst PHE has taken every reasonable precaution to minimise this risk, we cannot accept any liability for any damage that you sustain as a result of these factors. You are advised to carry out your own virus checks before opening any attachment.
We make every effort to check and test material at all stages of production. It is always wise for you to run an anti-virus program on all material downloaded from the Internet.
We cannot accept any responsibility for any loss, disruption or damage to your data or your computer system that may occur whilst using material derived from the Site. Bottom of Form